The Center For Family Health Care is owned and operated by two board-certified nurse practitioners. We firmly believe that our patients are our most valuable asset, And we are committed to treating you with care and integrity, knowing that this will, in turn, develop an exemplary health care practice and will be evident in the quality of our health care services.

Our Patient Centered Model Of Care

The Center For Family Health Care is a patient centered primary care practice. This approach encourages adherence to medical advice and improves a patient's health status. "Patient centeredness" has been identified of the key components of quality health care.

Our services at The Center For Family Health Care are modeled after the seven attributes of patient centeredness. Those attributes are:

1. Superb access to care. Patients can easily make appointments and select the day and time. Waiting times are short. E-mail and telephone consultations are offered. Off-hours service will be available.
2. Patient engagement in care. Patients have the option of being informed and engaged partners in their care. Our practice will provide information on treatment plans, preventive and follow-up care reminders, access to medical records, assistance with self-care, and counseling.
3. Clinical software information systems that support high-quality care, practice-based learning, and quality improvement. Our practice will monitor adherence to treatment; have easy access to lab and test results; and receive reminders, decision support, and information on recommended treatments.
4. Care coordination. Specialist care is coordinated, and systems are in place to prevent errors that occur when multiple physicians are involved. Post referral follow-up and support is provided.
5. Integrated and comprehensive team care. There is a free flow of communication among the nurse practitioners, physician and other health professionals. Duplication of tests and procedures is avoided.
6. Routine patient feedback to providers. Our practice will take advantage of patient surveys to learn from patients what needs to be done to improve our service.
7. Publicly available information. Patients have accurate, standardized information about our practice that will assist them in meeting their health care needs via our website and My Health Portfolio.

Double digit increases in health insurance premiums, rising numbers of people without insurance and unequal access to safe, effective care indicate the strong need for improved health system performance. Governed by these seven attributes, and grounded in our business philosophy, our patients will receive primary care that is truly patient centered at The Center For Family Health Care.